To: Guard xxxx, Orpington
From: Area Manager's Office, Orpington
Subject: Delay to 0756 Orpington to Victoria.

Please explain why on (date) the 0756 Orpington to Victoria was delayed 20 minutes at Sydenham Hill due to a passenger being taken ill.

To: Area Manager's Office, Orpington
From: Guard xxxx, Orpington.
Subject Delay to 0756 Orpington to Victoria.

Sir,
On (date) the 0756 Orpington to Victoria was delayed 20 minutes at Sydenham Hill because a passenger was taken ill.

To: Roster Office, Orpington
From  Guard Hayles, Grove Park
Subject: Compensatory leave

Sir, For personal reasons, may I take one day's compensatory leave on (date)

To: Guard Hayles, Grove Park
From : Roster Clerk, Orpington
Subject: Compensatory leave.

Bill, you pratt, it's your rest day.  Would you like me to mark you "not available"?

Just to balance things out.

(Tuesday)

To Guard xxxx, Grove Park
From: Area Manager's Office, Orpington
Subject: 0754 Barnehurst to Blackfriars.

Please explain why the 0754 Barnehurst to Blackfriars failed to stop at Denmark Hill yesterday.

To: Area Manager's Office, Orpington
From: Guard xxxx, Orpington.
Subject: 0754 Barnehurst to Blackfriars

Sir,
The 0754 Barnehurst to Blackfriars is not booked to call at Denmark Hill

(Wednesday)

To Guard xxxx, Orpington
From: Area Manager's Office, Orpington
Subject: 0754 Barnehurst to Blackfriars.

Please explain why the 0754 Barnehurst to Blackfriars failed to stop at Denmark Hill yesterday.

To: Area Manager's Office, Orpington
From: Guard xxxx, Orpington.
Subject: 0754 Barnehurst to Blackfriars

Sir,
As I explained yesterday, the 0754 Barnehurst to Blackfriars is not booked to call at Denmark Hill

(Friday)

To Guard xxxx, Grove Park
From: Area Manager's Office, Orpington
Subject: 0754 Barnehurst to Blackfriars.

Please explain why the 0754 Barnehurst to Blackfriars  called at Denmark Hill yesterday when it is not booked to do so.

To: Area Manager's Office, Orpington
From: Guard xxxx, Orpington.
Subject: 0754 Barnehurst to Blackfriars

Sir,
I stopped the 0754  Barnehurst to Blackfriars at Denmark Hill in a misguided effort to stop these memos.

(This train was always a problem - it was the only one NOT booked to call at Denmark Hill)

To: Guard xxxx, Grove Park
From: Area Manager's Office, Orpington
Subject: Failure to carry out commercial duties.

It has been reported my a senior member of staff that last week he travelled three times on the xxxx Dartford to Charing Cross, and that he did not encounter an on-train ticket check once.  Please explain why you failed to carry out commercial duties in these journeys

To: Area Manager's Office, Orpington
From: Guard xxxx, Grove Park
Subject: Failure to carry out commercial duties

Sir, On EPB stock?

To: B. Hayles, Booking Clerk, St. Johns
From: Station Manager, Lewisham
Subject: Doubling back at Lewisham

Under no circumstances are passengers from St. Johns to London to be allowed to travel via Lewisham unless they have paid the appropriate fare

To: B. Hayles, Booking Clerk, St. Johns
From: Station Manager, Lewisham
Subject: Cancellations.

It has come to my attention that you are refusing to allow passengers from St. Johns to London to travel via Lewisham on a direct ticket.  This should always be allowed in the case of a train cancellation, or other times of disruption.

Heads we win, tails you lose.

To: Guard Hayles, Orpington
From : Area Manager, Orpington
Subject: On train announcements.

It has been reported that you are continuing to give on-train announcements for connections from Elmers End to Sanderstead, despite your knowing full well the line has closed. Please explain.

To: Area Manager's Office, Orpington
From: Guard Hayles, Orpington.
Subject: On train announcements

Sir,
Force of habit